The main reason for the Cozy is to not overheat the room and to give the tenant the ability to control the temperature so you will not experience the same level of overheating and temperature fluctuation you had before the Cozy.
- cold air draft
- windows open
- a/c unit not sealed
- building boiler on a timer
FAQs: Why Do I Still Feel Cold? (Radiator/Heating Issues)
We understand that maintaining a comfortable temperature in your apartment is important, and you may find that the level of heat is different now compared to before the Cozy was installed. The primary goal of the Cozy is to prevent overheating and empower you with individual temperature control. This means you might not experience the same level of intense heat as before, but you should still be able to achieve a comfortable temperature. If you're feeling cold, here are some common reasons and what you can do:
- Adjust temp on Cozy,
- - cold air draft
- - windows open
- - a/c unit not sealed
- - building boiler on a timer
Q: Why doesn't my radiator feel as hot as it used to?
A: The Cozy system is designed to prevent overheating and give you more control over your apartment's temperature. It works by keeping the heat coming from the boiler and radiator regulated . While the radiator may not feel as intensely hot as it did previously, it will still provide sufficient heat to warm your apartment as you wish. The key is to use the Cozy control to adjust the temperature to your desired level.
Q: I've adjusted the Cozy, but I still feel cold. What could be the problem?
A: If you've adjusted the Cozy and are still experiencing coldness, several factors could be contributing:
Cold Air Drafts: Check for drafts around windows and doors. Even small gaps can let in cold air and make it difficult to maintain a comfortable temperature. Consider weather stripping or sealing any openings.
- Open Windows: Ensure all windows are fully closed. Even slightly open windows can significantly impact the temperature.
- A/C Unit Not Sealed: If you have a through-the-wall AC unit, check that it's properly sealed. Gaps around the unit can allow cold air to enter.
- Building Boiler on a Timer: The building's boiler may be operating on a timer, which could limit the amount of hot water circulating to your radiator at certain times of the day. Contact building management to inquire about the boiler schedule.
- Furniture Placement: Make sure furniture isn't blocking your radiator or the vents on the front of the Cozy. This can prevent heat from circulating effectively.
- Heat Output: The heat from the cozy comes from the bottom of the cozy and not from the vents.
- Cozy Malfunction: While rare, there's a possibility the Cozy unit itself isn't functioning correctly. Contact building management to report the issue or contact us at support.kel.vin.
Q: What should I do if I've checked all of these and I'm still cold?
A: If you've addressed all the potential issues listed above and are still experiencing coldness, please contact building management immediately. They can investigate further and determine if there's a problem with the heating system or the Cozy unit.
Q: How do I best use the Cozy to stay warm?
A: The Cozy allows you to control the temperature in your apartment. Experiment with the settings to find what works best for you. It's often more efficient to set the Cozy to a consistent comfortable temperature rather than drastically changing the temperature manually - the Cozy will maintain the room temperature automatically. If you're going to be away for an extended period, you can lower the setting, but avoid turning it off completely, as this can make it hard for Kelvin to read data in the apartment.
Q: Who should I contact if I have further questions or concerns about my heating or the Cozy?
A: Please contact building management with any questions or concerns regarding your heating.
B: Please contact Kelvin at 646-902-4328 or at support@kel.vin with any questions or concerns regarding your the Cozy system. They are best equipped to assist you and address any issues.